Top Ways to Use Telehealth for Online Counseling


Telehealth is a fantastic way to increase access to a wide variety of healthcare, and it has been used more and more widely in recent years. Telehealth for online counseling makes it easier for many people who are homebound or have limited providers in their area to get the help that they need. There are several different ways that you can use telehealth for online counseling.

Traditional Telehealth

The traditional telehealth method involves video conferencing with a licensed therapist. The therapist and patient can see each other via a computer or other setup, which improves communications as it allows for body language and expressions. These are often considered the most effective of the telehealth options for online counseling and is preferred by many therapists.

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However, this is not the only method for telehealth. There are many other ways that you can take advantage of online counseling even if you do not have a computer or a great way to video conference with a therapist.


Sometimes you may not have the ability to do video conferencing, but you may feel more able to express yourself by physically talking. If this is the case, you can choose a phone or voice chat to connect with a licensed therapist. Often this type of therapy is a good choice if you have a phone with limited features and you do not have private access to other technology.

Better Help

The downside to phone access is that your therapist cannot see you while they hear you speak. It is an improvement over text, which doesn’t allow for inflection that can be important in judging mood and feelings. However, it doesn’t allow for the comprehensive view that video conferencing allows.

Online Chat

Online chat or messaging can be a great method for online counseling. Online chat allows you to engage with a therapist without fear that someone will overhear your conversation. In addition, some people are more comfortable talking about their thoughts and feelings via chat rather than in person or over voice and video conferencing.

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Online chat can be done in a number of ways. You can usually use a computer, tablet, smartphone, or another mobile device to access online chat services. Some online counseling centers or support groups also allow for text messaging so that you can benefit from telehealth without the need for data or an internet connection.

Mobile Apps

There are now a number of mobile apps that allow you to engage with therapists online. Mobile apps may allow for video conferencing, online chat, or voice conferencing with a licensed therapist. You can choose the best option that suits your needs and circumstances. There are several different mobile apps available, including one from BetterHelp where you can find many licensed therapists in your area. With Better Help, you don’t have to use the same method of contact each time. You can send your therapist a message on text, set up a voice call, or schedule video conferencing, all from the mobile app.

Author Bio

Marie Miguel has been a writing and research expert for nearly a decade, covering a variety of health-related topics. Currently, she is contributing to the expansion and growth of a free online mental health resource with With interest and dedication to addressing stigmas associated with mental health, she continues to specifically target subjects related to anxiety and depression.