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How to fix Google Chrome has stopped working error in Windows

Google Chrome has been the most widely used browser worldwide. The best in class functionality, lightweight, and user-friendly nature are a few features that make it an exceptional choice. Also, the wide range of extensions that it comes with can be considered as an added advantage. However, there are cases wherein the browser suffers crashes. And as such, Google Chrome Has Stopped Working is one of the most annoying errors faced by Windows users. Therefore, this article is an attempt at helping you fix Google Chrome Has Stopped Working error.

What is Google Chrome has stopped working error?

Well, the error description itself should make it clear. Your Google Chrome browser can suddenly crash, and an error pop up appears stating that Google Chrome has stopped working. However, this may not be the case with all the sites you try to visit. Chrome may work on some sites without any hiccups, while it can give up on certain specific sites.


There are no specific reasons to cause the error to pop up on your system. Moreover, it may not be an easy task to figure out the exact causes for the occurrence. Some of the possible reasons can be low internet speed, heavy usage of virtual memory due to memory leakage or some settings going awry within Chrome.
Nevertheless, there are some methods you can use to get rid of the error. Let us go through the fixes one by one.

How to fix Google Chrome has stopped Working error?

As stated above, you can employ a few methods to sort out the error pop up. Some of them are explained here in detail –

Method 1 – Remove Preferences Folder
You might have introduced some changes in your Chrome browser. As such, the error may be popping up as a result of these changes. You can easily roll back the changes. Here is how you can go about it –

  • Click on START and type in Run in the search box.
  • From the search results, click on Run. Alternatively, you can also reach RUN dialog box by pressing Windows Key and R simultaneously.
  • Copy %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\ in the text box and click on OK. You may also reach this page by navigating to C:/Users/YOUR_USERNAM/AppData/Local/GoogleChrome/User/Data/Default.
  • Now, locate the file named Preferences.
  • Delete the folder.

Now launch Chrome and check if the issue is resolved.

Method 2 – Turn Off Sandbox Mode
Google Chrome uses Sandbox as a security utility to keep the installation safer. However, at times the security tool in itself causes issues on several websites. So, disabling it can fix the Google Chrome Has Stopped error in many cases.
Follow the steps below for disabling Sandbox –

  • Right-click on the Google Chrome icon either on the desktop or on the taskbar.
  • Click on Properties.
  • Now, click on the Shortcut tab, and locate the Target option.
  • Add the words “-no-sandbox” to the end the path.

Restart your computer and launch Google Chrome. Check if the error has gone in the no sandbox mode.

Method 3 – Disable unneeded extensions
Some extensions can play havoc with your Chrome installation. This is more true in the case of third party extensions. So, removing them from your Chrome installation can be helpful in resolving the Google Chrome has stopped error. Also, some Chrome apps can also cause Chrome to crash intermittently.
Here is how you can remove extensions and apps –

  • Launch Chrome.
  • Type in chrome://extensions/ in the address bar and press enter
  • Disable the extensions that you do not need. Yes, you may also decide to remove all extensions and then check by installing them one by one.
  • For removing apps, type in chrome://apps/ in the address bar and press ENTER.
  • Now, right click on each of the apps and click on Remove from Chrome. Please note that some apps cannot be removed.

Now, relaunch Chrome and visit the site that used to crash Chrome. Check if this resolves the issue.

Some other fixes to solve the Google Chrome Crash

Apart from the fixes mentioned above, we present some other options that can be helpful, if above methods fail to resolve the error.

Method 1 – Check for conflicts
Some of the apps and software programs on your computer can conflict with Chrome. Thus, it can be a reason for the frequent occurrences of Google Chrome error pop ups. Therefore, uninstalling the conflicting apps can resolve the issue for you.
Follow the steps below to find if that is one of the causes –

  • Launch Chrome.
  • Type in chrome://conflicts in the address bar and press ENTER.
  • If you have any conflicting software tools installed, the report will indicate the same.
  • Note down the conflicting software and uninstall them.

Method 2 – Stay updated
If you have an older version of Chrome is installed on your system, it could be one of the reasons that can cause Chrome to crash. Non-updated Windows can also be a concern. Thus, updating your system is quite important.
Google Chrome normally updates itself on its own. If in any case, the Chrome installation on your Windows is not updated to the newest version, you can manually update the same. Go into your Chrome settings, and click on About. Now, you should be able to find the Chrome version installed on your computer. Once you do it, Chrome should check for updates, and install them if available.

Method 3 – Reinstall Chrome completely
If any of the fixes indicated above do not solve your issues, you may need to reinstall Chrome. But, before re-installation – it may be necessary to uninstall Chrome completely.
To do this, follow the steps here below –

  • Go to Control Panel -> Programs and features.
  • Now, locate Google Chrome and click on it.
  • Click on Uninstall. This will uninstall Chrome.
  • Go to C:\\Program Files\Google. Locate Chrome.
  • Delete the Chrome folder.
  • Now, visit the official link and download Chrome.
  • Let the installation complete

Once you have successfully installed Google Chrome on your system, launch Chrome and check if it resolves the issue.

In Conclusion

Google Chrome is indeed a trustworthy and lightweight browser. It also brings several added advantages with it. Coming from Google, it should be one of the most reliable installations on your computer. If for any reason, you are a victim to the error pop up that indicates that your Chrome has stopped working, the above tutorial should help you sort out the issue in all probability. We assume the tips above have been useful for your needs. As such, we welcome your feedback and comments if any.

About the author

Timmappa Kamat

Timmappa Kamat is a technology enthusiast. An ardent lover of gadgets and gizmos, he loves sharing his knowledge through the tech savvy websites. Having made humble beginning in the arena of content writing, he has established himself with a few clients as a good content provider.

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