SSL Connection Error is one of the most common errors you will face in almost all browsers. There are several reasons you may be forced to experience SSL certificate error. Most browsers face this issue, but we will concentrate on fixing the problem on Google Chrome. Let us understands what exactly this error stands for and how to fix the SSL certificate error on Google Chrome.
What Is SSL Connection Error?
SSL is the acronym for Secure Socket Layer. The term Secure should give you an idea that it is related to security and privacy of the users. In fact, Secure Socket Layer is an Internet Security Protocol, and it is meant to secure user privacy while they surf the internet.
The security layer is used to keep your information entered on the site safe and secure. All browsers have abuilt-in list that has all the certificates from different SSLs. If it comes across any mismatch in the certificates, the browser will throw an SSL Certificate Error.
What causes SSL Certificate Error?
Well, there are several reasons that cause SSL certificate errors. Basically, there are three kinds of errors that you may encounter as long as SSL is concerned – SSL Certificate Error, SSL Connection Error and SSL Security Error.
There can be several reasons for the occurrence of SSL errors. Any of them individually or a combination of these issues can throw the SSL Connection errors. Some of the possible reasons include
- Incorrect Date and Time – Your computer’s date and time settings may be wrong. This will conflict with the certificate on the site and thus give rise to aconnection
- Untrusted Certificate – The certificate itself is untrusted, or it is issued by an untrusted authority.
- Harmful Site –The website itself may contain harmful content. In such cases, the browser blocks the site.
- Antivirus Tools – Some antivirus solutions may block the site. Many antivirus tools cannot scan the encrypted data and thus block the site.
Understanding the causes will help you finding the proper fixes for the SSL connection errors.
How to fix SSL Connection Error in Google Chrome?
Just like several reasons cause SSL Connection errors, you have an equal number of fixes. Let us go through the fixes one by one.
FIX 1. Set Correct Date And Time
Maybe you have checked it properly. Even then your date and time settings may be incorrect. Setting it to your time zone can sort out the issue most of the times. Follow the steps below to correct it –
- Click on Date and Time on your taskbar.
- Now click on Change Date And Time Settings.
- Click on Internet Time and then click on Change Settings.
- Tick the mark on Automatically synchronize with Internet time server. If you are on Windows 10, set the option Set Time Automatically to
FIX 2. Make changes to exclude SSL scanning in your Antivirus
Antivirus solutions may not be able to scan the encrypted files. That would give rise to conflicts and cause the SSL connection error. If that is the case for you, you can fix it quite easily.
The steps involved will depend upon your Antivirus software. You may need to search for the settings in your antivirus tool or check their documentation. Typical steps would be as follows –
- Close all browsers.
- Launch your antivirus and go into settings.
- Look for Advanced Settings ->Network.
- Find if there is any option for scanning Encrypted Connection Scan or Scan Encrypted Settings.
- Disable the settings to scan the encrypted connections.
Please note that the settings may differ. It can also be labeled under Protocol Filtering and SSL.
FIX 3. Change Chrome Settings
To begin with, you will need to clear the browsing data and cache on your Chrome Browser. Once done follow the steps here below –
- Launch Chrome.
- Go into Settings and then into Advanced Settings.
- Under Network tab, click on Change Proxy Settings.
- In the next screen, click on Security
- Click on the Default Level and then set the slider to
- Click on the Privacy tab and slide the setting to
This should do it for you. Do not forget to clear cache and data and restart your Chrome browser.
FIX 4. Clear the SSL status
This will help you clear the SSL status on your Chrome Browser. The fix will be helpful, especially. When you are facing any corrupted certificate issues.
- Launch Chrome.
- Scroll down to the Advanced Settings.
- Click on Change Proxy Settings under the Network
- Go to Content
- Locate Clear SSL State under Certificates
This will clear all the SSL logs.
FIX 5. Add the site manually to trusted sites list
If a particular site is giving you frequent SSL connection error, you may consider adding the site to your trusted zone. Here is how you can do it –
- Launch Chrome.
- Go into Settings, and then into Advanced Settings.
- Now, locate Change Proxy Settings under Network
- Go to the Security tab, and find Trusted Sites
- Click on it.
- Now click Sites just beside the Trusted sites icon.
- Locate the option that indicates Add this website to the zone.
- Add the site URL that gives you the SSL error and click on
Ensure that the security level is the set to Medium as explained in the FIX No 3.
FIX 6. Change Google Chrome Target
This step will offer you a temporary solution to get it resolved. Please note that the error will not go away in its entirety. Here we go with the steps involved –
- Right click on Google Chrome icon.
- Click on
- Under the Shortcut tab, find the Target
- Edit the targettab contents by adding –ignore-certificate-errors.
- Click on Apply and save the settings.
FIX 7. Update your Google Chrome installation
An outdated browser can also be a reason for SSL certification error. Ensure that your Chrome application is up to date. You can check it following the steps here below-
- Launch Google Chrome.
- Click on
- Now click on
- Now your Google Chrome application should begin downloading and installing the latest version.
- Relaunch the browser for the changes to take effect.
All the fixes described above will need you to restart your Google Chrome browser after following the steps described under each of the fixes.
The Concluding Thoughts
Those were a few fixes that should help you solve the SSL certificate error on your Google Chrome installation. Some sites may recommend you to ignore the error and proceed. Please note that this cannot be the permanent and proper solution. We would advise you to follow the fixes featured in this tutorial so that you should be able to fix the problem.
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